Shopping FAQ’s
Thank you for shopping with Opulence Glamour Skin Clinic. The shipping option listed below applies to in-stock merchandise for orders shipped within the United States & U.S. territories.
We also ship worldwide. More details are listed below.
Delivery to PO Boxes may take 3-7 business days. Orders are not processed on federal holidays.
We ship all packages through UPS.
Please refer to the details below for more information about shipping.
Orders placed after 11 a.m. ET Monday – Friday will not be processed until the following business day. Please note that UPS might not deliver on weekends.
Please note, all delivery dates are estimated and based on order processing time and time in transit. Shipping delays may occur due to carrier issues. We can not expedite orders once they are with the carrier and are not responsible for carrier delays. In stock items will be shipped out within one business day. Please note, business days are Monday-Friday excluding United Stated federal holidays.
Opulence Glamour Skin Clinic is not responsible for any order once it has left the spa and once the package has been in a possession of the carrier service. We are not responsible for lost or missing items once the order has been marked as in transit or delivered. If the wrong address was initially provided, this is the responsibility of the customer. If the package arrives damaged, please refuse delivery from the carrier at the time of arrival. Any further questions about this policy, please contact us at info@opulenceglamour.com.
No returns, no exceptions.
Yes, we do ship internationally!
For orders outside of the United States, please refer to the details below.
- Alaska & Hawaii, shipping rate is calculated at carrier rate at time of check out plus handling charge.
- International orders, the shipping rate is calculated at carrier rate at time of check out plus handling charge.
Payments
Opulence Glamour Skin Clinic currently accepts the following payment methods for online orders:
- Credit or debit cards
- G Pay
- Apple Pay.
We accept payment by credit or debit cards issued by Visa, MasterCard, and American Express. We guarantee that every transaction on our website is secure.
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Yes, we charge sales tax on all items.
Shipping & Returns
At Opulence Glamour Skin Clinic, we stand behind our services and products. We strive to deliver the highest quality, most-effective professional skin care products which are not available on the market.
Unfortunately, we do not accept product returns or exchanges at this time.
Customer satisfaction is out top priority, we always try to make it right.
Unfortunately, we do not accept returns at this time.
We get that mistakes happen! We provide a time frame of one hour from your purchase time to contact info@opulenceglamour.com to resolve the issue and correct your order. After that, your order cannot be changed.
We value our customers satisfaction. For any questions regarding an ongoing order, please contact us by emailing info@opulenceglamour.com or call us at (212) 920-7192.
One of our Concierge Specialists will be glad to help you!